SOUNDBOKS (GEN. 2)

We offer free standard delivery for all orders over $60. All products purchased through SOUNDBOKS.com have an expected delivery time of 2-6 business days (Monday-Friday, excluding holidays). We also offer 1-2 days delivery (orders placed before 14:00 GMT Mon-Fri) to the urban areas. For rural addresses, please allow for additional business day(s). Read our full article.

We have a two-year (+1 when you register your speaker) warranty in the event of a technical malfunction, and we’ll repair or exchange the product free of charge within your term. We also have a 30-day return policy. If you are not satisfied, you can return your purchase within 30 days. Want to know more? Read our full article.

Our prices are displayed in CAD. We accept Visa, MasterCard, American Express, Discover, JCB, and Diners Club. We now also accept Shopify Pay, Apple Pay, Google Pay for Accelerated Checkout.

What is the usual playtime on a SOUNDBOKS (Gen. 2)?
The BATTERYBOKS used with SOUNDBOKS (Gen.2) lasts for ~40 hours when playing music at mid-volume and ~8 hours at full volume (122 dB) depending on the amount of low frequencies being played.

Why does a Bluetooth speaker need to be durable?
We don’t know what your shindigs look like, but our parties and events are unpredictable, so we designed the SOUNDBOKS to be ready for almost anything while still sounding full and loud. The coated plywood cabinet of the SOUNDBOKS is acoustically resonant and light, with optimal strength and flex – while the coating keeps it water resistant. The internal components of the SOUNDBOKS have an IP65 rating (though the bass ports mean that it should never be fully submerged), and the electronics and battery can play in temperatures -14 to +122 °F.

Can the SOUNDBOKS (Gen. 2) connect with SOUNDBOKS (Gen.3 & 4)?
The answer is a resounding yes. By running a 3.5mm AUX-cable between the Pro Panel (AUX output) on SOUNDBOKS (Gen.3 & 4) you'll be able to connect with your SOUNDBOKS 1 or SOUNDBOKS 2 simultaneously. It won’t be a true stereo image, though.

When you say “portable Bluetooth speaker”, what do you mean?
Ok, so maybe it’s not exactly what you think of when you think of “portable”, but it is transportable. SOUNDBOKS 2 clocks in at a surprisingly lightweight (33lbs).

Will the SOUNDBOKS 2 work with the app?
No :(

Can I connect instruments and microphones to the SOUNDBOKS (Gen. 3)?
Hell yes. Connect your mixer, guitar or any other instrument that uses TS or XLR outs to your Pro Panel found on the backside of the SOUNDBOKS (Gen. 3). The Pro Panel has two XLR/TS (6.35mm) combo inputs (labelled CH1 & CH2), plus one 3.5mm AUX input and one 3.5mm AUX output to connect to other speakers, including early generations of the SOUNDBOKS.

Can I charge and play my SOUNDBOKS at the same time?
The SOUNDBOKS was built for maximum performance while running on the battery only. The charger T-jack was designed to be used while playing at moderate volumes, but the charger is NOT a power supply. You CAN charge and play at the same time, but to avoid damaging your battery, keep your SOUNDBOKS under HALF VOLUME—12 o’clock on the dial with 5 lights illuminated—when playing and charging simultaneously. This is with your Bluetooth device on full volume.

What is the wireless range of the SOUNDBOKS?
The range on your TeamUP SKAA wireless connection is largely determined by the setup you choose for your SOUNDBOKS speakers, the environment you’re in, and the amount of people moving through the signal. When using the SOUNDBOKS (Gen. 3) you want to make sure you have the best conditions for the wireless connection between your SOUNDBOKS speakers, and when placed optimally, the signal is tested at 50m (150 ft). The Bluetooth 5.0 range from device to SOUNDBOKS is also dependent on the above factors, but when tested optimally, the signal is 10m (30 ft).